Privacy Policy

Venango Supply Respects Your Privacy

General Matters

Venango Plumbing & Heating Supply Company, Inc. takes your privacy seriously. Please read the following to learn more about our privacy policy.

This Policy applies to all Venango Plumbing & Heating Supply Company, Inc. Web Sites ("Web Sites"). This Policy does not apply to other companies' or organizations' Web Sites to which we link. You should carefully review the privacy policies of those Web Sites in order to determine how they treat your personal information.

This policy describes what types of information we gather about you, how we use it, under what circumstances we disclose it to third-parties, and your rights to update or correct it.

This policy does not apply to the practices of companies or Web Sites that Venango Plumbing & Heating Supply Company, Inc. does not own or control or to people that Venango Plumbing & Heating Supply Company, Inc. does not employ or manage.

Aggregate Data

We gather certain generic information with respect to customers' use of our Web Sites. Information may include number of unique visitors, the frequency with which they visit, and the areas on the Web Sites that they frequent. These statistics are very much like television ratings that tell the networks how many people tuned in to a program. We only use this type of data in the aggregate, on a collective basis, in summary form, rather than on an individual basis. This data helps us determine the extent to which our customers use certain parts of our Web Sites, which, in turn, enables us to make it as appealing as possible.

IP Addresses

We collect and analyse traffic on our Web Sites by keeping track of the IP addresses of our visitors. An IP address is a unique number assigned to your computer when you are using your browser on the Internet. We log this information so that we can monitor things like the number of visitors visiting the Web Sites; however, we do not link your IP address to any personally identifying information.

Uses of Personal Information

If you have provided us your consent via opt-in subscription, we may use the information we have collected about you in five ways:

  • To send personalized, targeted information that we think our users will find relevant, either from Venango Plumbing & Heating Supply Company, Inc. or directly from its business partners
  • To support any of your requests like order processing
  • To send promotions and coupons based on user interests

Order Fulfillment

From time to time, you may be given the opportunity to order products and services directly from one of our Web Sites or in other communications you may receive from Venango Plumbing & Heating Supply Company, Inc. To process your order, Venango Plumbing & Heating Supply Company, Inc. may provide these partners with your name, street address, e-mail address, phone number, and credit card information. Venango Plumbing & Heating Supply Company, Inc. will limit the types of information shared to the minimum necessary to efficiently process your order. In some cases you are ordering products from a business partner and in accepting these offers, you become subject to its privacy policy.

Disclosure Exceptions

Notwithstanding the above policies, we reserve the right to disclose your personal information to appropriate third-parties if we are required to do so by law or we believe that such action is necessary:

  • To comply with legal process such as a search warrant, subpoena or court order
  • To protect the company's rights and property
  • To investigate reports of users sending material using a false e-mail address or users sending harassing, threatening, or abusive messages
  • To protect Venango Plumbing & Heating Supply Company, Inc. against misuse or unauthorized use of our Web Sites and/or the Venango Plumbing & Heating Supply Company, Inc. service
  • During emergencies, such as when we believe someone's physical safety is at risk.

Opt-Out/Changing Your Status

Any time you receive an email from us you can change your status. Every communication Venango Plumbing & Heating Supply Company, Inc. sends you will contain a clearly worded "Opt-Out" or "Unsubscribe" link allowing you to withdraw your permission for future mailings. This system is automated and must be contacted from the email address you wish to have removed. Permission changes will be honored as soon as possible after receipt. Please allow five to seven days for processing. Permission changes will however not affect any information which you provided to us and which we previously shared with our Business Partners.

Sale of Assets

In the event that Venango Plumbing & Heating Supply Company, Inc. and/or its units or subsidiaries are ever sold, acquired, merged, liquidated, reorganized, or otherwise transferred, we reserve the right to transfer our user databases together with any personally identifiable information contained therein, to a third-party acquiring Venango Plumbing & Heating Supply Company, Inc.'s assets.

Data Security

In addition to our online security efforts, we take reasonable steps to protect your personal data offline, as well. All of your information, not just the sensitive information mentioned above, is restricted in our offices.

Changes to Privacy Policy

Venango Plumbing & Heating Supply Company, Inc. will occasionally update this Privacy Policy in response to changing business circumstances and legal developments. When Venango Plumbing & Heating Supply Company, Inc. posts changes to this Policy, you will see a date depicting the last update of the policy on the top of this page. If there are material changes to this Policy or in how Venango Plumbing & Heating Supply Company, Inc. uses your personally identifiable information, Venango Plumbing & Heating Supply Company, Inc. will prominently post such changes prior to implementing the change. Venango Plumbing & Heating Supply Company, Inc. encourages you to periodically review this Policy to be informed of how we are protecting your information. You may review our policy anytime as it will always be linked to our web sites.

Contact Information

If you have questions or concerns regarding this Policy, please contact Venango Plumbing & Heating Supply Company, Inc. using our contact form.